Originally Posted by
Orange County Commuter
OH MY! The Elite desk was unmanned so people didn't know you were elite and you had to talk to the riff-raff!
(And seriously you sat around a hotel for 2 hours just to complain to a manager? While I agree he should have met with you I think that's a bit much! Sounds like you were on the "what can I get for free" program and they knew it!)
There was only one check-in/check-out desk active and the line was very long.
Your personal attack is unwarranted.