Originally Posted by
DrunkCargo
Firstly, congrats!
Secondly, while I don't have a suggestion since it sounds like you've done more than necessary to mitigate technical issues, might the concierge be an appropriate avenue to chase down whatever IT gremlins are in the way?
Also, not that you should have to do this, but if you think you'll burn through your FP credits fast enough, what happens if you purchase another FP? Again, I'm not suggesting any customer should have to do this to work around AC's issues, but it is a datapoint...
I'm hoping a call to the general reservations line can get the number added to the bookings, and make the FP booking, and perhaps they can shed some light on the issue. I plan to call them later today when I have 30 minutes or so to spend on this.
But I'm assuming some sort of call to Aeroplan may be required to resolve this in the longer term, because looking at the personal information on her profile, everything looks fine.
I just hoped someone else had been through this and might know a way to fix it online or know exactly what to tell Aeroplan to get it fixed expeditiously.
Originally Posted by
MasterGeek
Don't change names, bro. Keep it simple
What an irrelevant and unhelpful post. The name change was my wife's decision and it's done.