FlyerTalk Forums - View Single Post - Hotels.com won't ask hotel for proof of stay
Old Nov 23, 2016, 5:38 pm
  #10  
paperwastage
 
Join Date: Jun 2012
Posts: 3,381
Originally Posted by udontknowme
Hotel knowingly takes payment for stay that did not occur
if its a nonrefundable contract, or OP didn't abide by cancellation rules... doesn't really matter?

but claims you stayed = fraud and/or theft. You may wish to complain to law enforcement as well.

As a service to forum members, please name the venue so we don't get stung also.
well, i'm still confused by what OP is saying...


past stay... OP booked via hotels.com, but the host hotel refused to allow OP to check in because they can't find the reservation?

and then, host hotel lied to hotels.com and said that OP did stay? OP eventually stayed somewhere else out of pocket?

when called to confirm
did OP actually attempt to check in physically, and host hotel refused?
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