FlyerTalk Forums - View Single Post - IHG Communication: "Member booking update."
Old Nov 23, 2016 | 1:33 am
  #37  
chrism20
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Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,361
Originally Posted by elva
Worst clarification e-mail ever.

"We recently sent an email about changes" ……… "nothing will change"

Now I'm even more confused than before!
Originally Posted by darthbimmer
I got the "clarification" email about 30 minutes ago. It clarifies nothing. My questions since the original still are:
  1. Which corporate travel agencies/sites/departments are included? A definitive list would be helpful.
  2. What about TAs and OTAs, such as Expedia? If Egencia is allowed as a corporate travel site, why not Expedia?
  3. Which benefits will not be available if booked through other sites? The note says not all of them will be available. Well, "not all" could be "all except for one" or "these three". It is not necessarily the same as "none". If they mean none, they should say none.
Yes, they appear to have done a great job "clearing things up".

Embarrassing that they had to send clarification to start with and even more embarrassing that they haven't actually managed to clarify anything.

Originally Posted by BigManOnCampus1
That doesn't really matter, IMO. It only matters for elite status that is earned, not elite status which required a cash outlay.
Unfortunately it does matter, there is also a line in the AMB T&Cs that says they can amend those T&Cs at anytime as well.
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