Originally Posted by
HKGglobaltrotter
Just curious - what differences in treatment that you didn't receive would make you want to file a complaint?
First time... Say you're in 16H of a 773. ISM went to greet a passenger in 12D and passed him a water... Didn't come to the right aisle.... OK maybe that's DMP and maybe he requested water.... I can sort of tolerate this...
Second time... Say you're in 40C on a 343. (Should be) FP came and greeted (in order of) 39A, 40D, 40C and 41A first, walked away, returned and greeted 40A which you saw BP indicating he is GO. He then return with a bag of water, passed one to 39A, one more on 39A's request, one to 40D, one to 41A.... and walked back to W with a bottle or two still in the bag......... If it's a 35G I think I've already logged in the WiFi and filed a complaint right away...
Originally Posted by
Mafai
Prepare to be disappointed. I was on a flight to Sin on the A350 travelling Y. Was asked if wanteded an upgrade to PEY, agreed, but never happened. Lost my priority seat. Then, No water bottle, requested headphones 3 times and no greeting. Crew generally were not friendly, especially the one serving my aisle. Haven't experienced this type of non service in quite a while. Oversll scheme of things, Doesn't matter too much but they aren't distinguishing themselves from others, especially for elites.
Except that if I'm asked if I want another seat I'll have it confirmed and printed on my BP before I left the counter, and usually one of the crew would come and say a word or two in quite a rush, this is quite common to me nowadays...
Mine is currently scheduled to be a 33G and a 773... Let's see...