Originally Posted by
antonius66
Well breakfast for 1 room ONLY and they have been ABUNDANTLY clear about reinforcing it, so to those who always get it or have it confirmed, good for you I guess. It is very clear that whoever is running this place now is trying to nickel and come.
Overall,the service has been abysmal here. From top to bottom, it has been sad, third rate service constantly since I checked in. Major disappointment compared to my last stay.
Don't say I didn't try to warn you.
Originally Posted by
hailstorm
They have gotten more strict overall since the new GM took over. Before Diamonds could pretty much whatever and how much of whatever they wanted for breakfast, even getting room service AND restaurant breakfast. Now it's strictly one breakfast set (breakfast buffet/American breakfast, Healthy Breakfast, or Japanese breakfast) per person. So I could imagine that there might be some pushback on the second room.
Originally Posted by
The_Wrath_of_Khan
I mean that's the T&C. Book on points with guest of honor and you get it for up to 4 guests per room...
You can't put four guests in a room at PHT.