Not that this will come as a ground breaking piece of information to anyone, but this new website is truly terrible. Flew to Orlando on November 1st and returned on the 15th. Got my miles through no problem for the outbound flight but I'm still waiting for the inbound miles. I called the flying club about a separate query and mentioned this to them and I was told to login to my account and make a missing miles claim. When I enter my information I get a message saying there's been an error. Useless!!!!! Not to mention the fact that half of the links simply don't take you to where you want to go. And yes, I would 100% agree with everyone that you can pretty much forget trying to use the website on your mobile. It's unforgivable to make such a bad mobile website nowadays. Why would you make your website live when it is so clearly not ready yet?
Get it sorted, Virgin!!!