FlyerTalk Forums - View Single Post - Discussion about, and issues with, new website & booking engine post 13 Nov 16
Old Nov 22, 2016, 2:13 am
  #62  
Mark1976
 
Join Date: Jun 2014
Location: UK
Programs: VS Gold, Marriott Platinum, BA Gold, Ryanair hatred!
Posts: 68
Just a little something to watch out for,

I've booked seperate 2 return flights to the US in the past week (2 seperate calls to FC) and both times an incorrect amount miles were deducted (obviously not in my favour either), I'm pretty sure the miles that were actually deducted were the new "peak season" amounts!

When I noticed the issue, the FC rep said "you have xxxxx miles" I said err no, he went away, came back made some excuses and recredited them so ultimately a very simple fix.

I Can't help wondering what would have happened had I not noticed?

Anyway, no real dramas but definitely just cause to pay particular attention right now!
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