Originally Posted by
JoshZT
regardless of corporate decrees and decisions, CX staff are always VERY VERY gracious towards DMs and role out the red carpet in whatever way they can (so long as it not conflicting with any rules/instructions from corporate). One of the main reasons I still strive to keep my DM and fly via HKG on my USA-AUS flights.
I think that it is the "corporate decrees and decisions" that CX staff have to be very nice to DMs. It was particularly the case before the KA acquisition and merger of the KA and CX programmes.