FlyerTalk Forums - View Single Post - What do you think of this GM's responses on Tripadvisor?
Old Nov 20, 2016 | 2:43 pm
  #42  
HMPS
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Originally Posted by gengar
Agreed, it's petty and needlessly confrontational.

The GM also has a big influence in setting the tone for his staff. So I'd be concerned with all interactions, not just with the GM.
I too subscribe to "Speed of the boss is the speed of the troops " theory.
However that appears not to be the case here as OP says he will return.
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