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Old Nov 20, 2016 | 12:36 pm
  #62  
Greg45
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Originally Posted by Jasper2009
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If you booked via a Virtuoso agent and you have an on-going relationship with them, it may also make sense to have them contact the GM / sales manager on your behalf.
I would strongly urge offerendum to follow this suggestion for the benefit of everyone thinking about booking this hotel in the future. The circumstances surrounding the security restrictions were completely unacceptable; I am embarrassed for this hotel in my home town.
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