Originally Posted by
lionmb
Thanks to everyone who has given their time to offer their individual thoughts and perspectives! He welcomes all of them. I have passed on to him what everyone here has suggested.
To answer a few of your statements, he does currently work in Thailand, but Accor hotels have an international footprint, so he is not interested in solely Southeast Asia properties.
Also, he has actually asked for more specific areas of enhancing the Guest Services area...meaning he asks you to think outside of the box especially when it has to do with technology. The ideas about lighting and TV specific content was really interesting!
Again, thank you to everyone for taking the time to answer!
MB
I read an article while I was at the BKK airport about Accor Hotels expanding in Southeast Asia. I wish your son all the best and I would love to work in the Guest Experience department of a luxury hotel sounds fun and challenging at the same time.
It would help if your son actually slept in the hotel rooms varying the Deluxe, Superior and Luxury rooms so that way he knows if there are any issues after reading the guest comment cards. Perhaps the mattress is too firm etc.