I've read this a couple places, but I want to hear more before I make a judgment. I haven't seen a source yet that tells who broke this story in the news.

I'm not saying it couldn't happen, but I've never witnessed that kind of reaction before when the FA asked terminating people to hold back to let pax with a tight connection get off first, and frankly, if it was as bad as he claims, I'm surprised the FA's didn't tell people to calm down.

I sympathize with the parents' and their grief but I don't know how many other people on the plane knew their personal circumstances. They might want to keep in mind that the delays that were caused by waiting for them may have caused other people to miss very important connections.