Old Nov 17, 16, 4:56 pm
  #21  
jackplum
 
Join Date: Dec 2004
Location: Ireland, UnderH20, AUA, WNY (ROC)
Programs: Delta Charter KM, RW, PM, SC, SkyBonus; HH Diamond, IHG Plt Amb, Global Ent, TWIC
Posts: 2,191
Originally Posted by mot29 View Post
I've had to make one medical cancellation. I called and the agent credited the full value of the ticket for a future flight and waived the change fee -- made a notation in the ecv that it was for full value, without a change fee, voucher to be used within a year. I asked about a letter from my doctor and was told all they needed was his name and phone number but that they wouldn't be calling. This may have been special treatment for a diamond MM but I've heard from enough others who've had the change fee waived.
Same result for me as of last week.
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