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Thread: Lost $100 on hotel deposit refund because of pesos plunge
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Old Nov 17, 2016 | 9:07 am
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Originally Posted by david55
I used my Amex card to make a deposit on a hotel in Mexico using the Small Luxury Hotel website. While the deposit was totally refundable I didn't count on the pesos' plunge over the last 6 months.....consequently when I was refunded the deposit to my Amex card it was for $840 and not the $936 which was the original deposit amount.

Who to talk to? Amex? SLH? The hotel?

Or chock it up to bad timing of the pesos conversion rate.
What if the peso going up? Would you offer to pay more then?

Any payment in foreign currency involves exchange fluctuation - sometimes in your favor sometimes in merchant's favor - C'est la vie.
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