FlyerTalk Forums - View Single Post - Ice cream sellers dilemma? How is MP significantdifferent to other USA FF program?
Old Nov 17, 2016 | 3:48 am
  #2  
jeebus
10 Years on Site
 
Join Date: Nov 2012
Location: SJC
Programs: UA 1MM
Posts: 263
Has there ever been an airline that focused exclusively on business travelers? Just thinking through what that airline/aircraft might look like. It would fit Clayton Christensen's "Jobs to be Done" argument that it makes more sense to differentiate by a customer's "job to be done" rather than customer demographic or product line.
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