Originally Posted by
Segments
Yes. As others mentioned I had FD check when they did not properly recognize my status. I knew hotel was sold out so I wasn't anticipating an upgrade but wanted lounge access. Otherwise, yes, call in advance if your status has increased since rez made
Yes, indeed, this is very much needed if you are of a higher status when you made the booking on spg.
I emailed the hotel and notified them and today they responded that they updated my reservation and the correct status is showing.
However for those MR elevated members, there could still be a bug if you were already a SPG member with a lower status that even after being elevated in status from MR and making a reservation on spg.com logged in, your reservation might still be with your "old" status. [as I experienced].
Cheers!