Originally Posted by
SkiAdcock
So is the take-away that a Marriott elite should ask the SPG desk to update/refresh to make sure their status is accurately displayed, or should they call the SPG ressie line before the stay to ask the same?
BTW - thanks for the heads up.
Cheers.
Yes. As others mentioned I had FD check when they did not properly recognize my status. I knew hotel was sold out so I wasn't anticipating an upgrade but wanted lounge access. Otherwise, yes, call in advance if your status has increased since rez made