FlyerTalk Forums - View Single Post - Uber driver starts trip without me
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Old Nov 14, 2016, 10:19 am
  #12  
benzemalyonnais
 
Join Date: May 2008
Location: BOS/SIN
Programs: SQ
Posts: 2,704
Originally Posted by princeville

I don't know why uber lets drivers claim that someone is a no show (I assume that's what happened) when the gps data clearly shows that the driver didn't go to the location and made no attempt to contact me.
Sometimes if a passenger 'drops the PIN' to set their location it can be different from your actual location. I've heard from drivers that this can be quite an issue and that the PIN is rarely exact. I'd recommend double-checking to make sure that you are actually at the same location that you put into your app, and then politely call the driver if they are being misled by Uber's GPS.
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