Update to Small Claims Court case:
About a month before the trial date, BA contacted me and was extremely apologetic about the farcical offer I had received(5,000 Avios for a completely inop club world seat). The agent acknowledged there has been a change in how compensation is awarded, but that some front line agents are taking it to an extreme. After a nice chat, was offered a $500 e-voucher. I probably could have negotiated for more, but this was never about the money. It was about BA owning up to its shortfalls. Content with the outcome, but it shouldn't have taken a lawsuit to achieve it.