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Old Nov 13, 2016 | 6:04 pm
  #16  
CKA1
 
Join Date: Apr 2014
Posts: 283
I would like it if there was English language tourist material in the lobby.

If it's not an English speaking area, have little cards for cabs available which say the address of the hotel, and in the native language, "Please take this person to this address, the hotel will make sure you get paid".

Don't give me a lecture when I check in. I don't want to be told that if I steal the bathrobe that I'll be charged 100 dollars. I'm a theology student, I know stealing is wrong.

Something to entertain the kid during the day would be good. Not free movies in the room, but a kids club or a babysitting service. Older kids could be given a wristband for food and drink in the restaurant and the number on the wristband could be swiped at the bar and the tab assigned to the parents. The wristband would be good for food up to a certain limit and non-alcoholic drinks. The kid would also be able to go on supervised outings for age appropriate items. That way the kid gets fed and they can go shopping or sightseeing. The Prince of Wales in Waterton Park has a dedicated person to do this.

Also, parents should be able to arrange for prepaid VISA or Mastercard cards which can be charged at the hotel desk or concierge desk that their children can use for shopping or entertainment. That means the kid can go out shopping with the other kids, but that they aren't using Daddy's platinum card and aren't going to buy anything their parents aren't expecting. It would be noted on the card that the holder was a minor. Don't know about the law in the US, but in Canada this is a common option.

A bookstore in the hotel would be cool.

Have iPads in the lobby available to guests for rental by the hour. Put a chip in them so they don't go walking.

Be aware that not all guests drink. Have the option on the hotel webpage to opt out of alcohol in the minibar. Don't do it at the FD, but under the "special request" section of the reservation, you should indicate if you want booze or not.

Have free water in the lobby in machines which work when you insert your keycard where you can refill your own bottle. Also have free purified water in the room. None of this "First bottle is free, but the second bottle is 12 dollars" (I just slipped a five to the housekeeper and she gave me 4) when you're paying for a room. The whole idea "Using bottled water is bad for the environment" really annoys me when you're staying somewhere with strange water. Lots of people claim in some countries that beer is the only option. A good hotel should have alternatives to beer available.

Have rooms which have special toilets and commodes for elderly guests.
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