FlyerTalk Forums - View Single Post - Discussion about, and issues with, new website & booking engine post 13 Nov 16
Old Nov 13, 2016 | 9:30 am
  #13  
tnw
10 Countries Visited
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20 Years on Site
 
Join Date: Mar 2005
Location: Southern California
Programs: Marriott Bonvoy LTTE, Hilton Diamond, Hyatt Globalist
Posts: 216
Terrible luck here using the new website. Finally was able to log on to my husband's account but now it won't let me change his password. Keeps telling me my password is invalid. Tried requesting via Send My Log In Information and it told me my name, Flying Club number and email were invalid as well.Won't let me into my account and has locked me out. Very frustrating. Tried bypassing log in and put in my Booking Reference number and ticket number and it tells me my ticket number is invalid.......flight is in 2 weeks and was trying to purchase miles with Mileage Booster and of course, it says I have to log in. Hope this is fixed very soon.
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