FlyerTalk Forums - View Single Post - Aeromexico confirmed booking no seat assignment
Old Nov 12, 2016 | 4:16 pm
  #15  
gmcc1
 
Join Date: Nov 2016
Programs: Flying Blue
Posts: 19
Originally Posted by SkyWorld
Don't make it complex so the phone agents don't know what to do (they clearly don't from your posts).

1. Push for refund.
2. Pay for seat again.
How difficult is to understand that I want my other seat back. I figured out what went wrong. I bought the seat for a reduced rate when they had a promotion and then they changed the aircraft and someone else bought it for a higher price and so obviously they're going to give preference to them.

I don't want to push for a refund and then pay the higher price. It defeats the purpose of reaping the benefits of a promo.
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