Hi all,

Having switched all of my long haul flying this year to Virgin I was only able to achieve 515 tier points. My membership year ended 5 days ago - tier points reset etc.... and app/account is still showing Silver with 0 points and when I open tab for 'progress to next tier' it still references Gold with my new year end date in November 2017. Does this mean I have been allowed to maintain silver status despite not achieving 600 tier points or does it simply take a few weeks to filter though and I will find myself dumped down to Bronze in a few days time?

C