FlyerTalk Forums - View Single Post - Business Save (I class) NOT Changeable? Bad Customer Service?
Old Nov 10, 2016 | 4:38 pm
  #14  
QRC3288
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Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
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Originally Posted by sxc
I agree that CX is terrible at showing the fare rules on the documents they email you.
Ditto.

They also make it extremely hard to find out without going through the motions and making a complete dummy booking. they only show you those stupid pages the OP found, which are missing critical info.

Oh, and for a few months all the fare rules pages were down due to IT problems. Awesome!
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