FlyerTalk Forums - View Single Post - ARCHIVE: 2015-16 Award change date change route all changes

Nov 8, 2016, 10:46 am

#1270

italdesign

Join Date: Nov 2006

Programs: Marriott Platinum, Hilton Diamond, IHG Platinum

Posts: 3,722

Called back and confirmed it's another case of agent incompetence. Now a supervisor is trying to undo it. "A terrible injustice," as he professed.

I need to be more thoughtful next time. Shouldn't have let this happen.