Dear customer,

We would like to inform you that due to an incidence, your flight reservation could not be confirmed. Therefore, the amount charged will be fully refunded on the same credit card you provided during your flight purchase.
If you wish to make a new booking corresponding to your previous criteria, please visit our website.

We apologize for any inconvenience, that this situation may cause you.

We value your trust in eDreams.

Kind regards,

eDreams Customer Service