Originally Posted by
corporate-wage-slave
I think that's a very good point, not that it will cut much ice with Customer Relations, who I suspect are acting under heavy orders, with which I suspect they disagree, to restrict everything to 5K, or 10K if it's really terrible or GGL.
Mr NW (GGL/GFL) recently received 15,000 AVIOS proactively for non-working IFE on a paid first class ticket. He was so bored - he didn't have a book or an ipad with him - so he went to sit in Economy for part of the flight. It's definitely nowhere near as bad as a non-functioning seat. He often does back to back night flights and goes straight to meetings and it would be absolutely essential to him to be able to get some sleep.