Originally Posted by
sbiddle
In fairness to them they have thousands of pax each day they have to deal with. Imagine if you kept leanding your pen and even 1 or 2 people didn't give it back.
What's wrong with filling in the form prior to customs where all the forms and pens are located? This is where most people fill it out.
There wasn't any pens, hence why I asked. In any case, for HVC customers what is the cost of one pen? This was the premium desk. IMO shows highly variable service.