FlyerTalk Forums - View Single Post - Terrible experience with Air NZ, just wanted to share
Old Nov 6, 2016 | 11:24 am
  #49  
sbiddle
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10 Years on Site
 
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite
Posts: 7,104
Originally Posted by codyc1515
Lady at the checkin counter was extremely rude however and outright refused to provide a pen briefly in order to fill in the departure card. This has never been a problem previously. She was very rude and condescending about the matter. I know even Jetstar have done this for me in the past (as I can be very forgetful, re: pen).
In fairness to them they have thousands of pax each day they have to deal with. Imagine if you kept leanding your pen and even 1 or 2 people didn't give it back.

What's wrong with filling in the form prior to customs where all the forms and pens are located? This is where most people fill it out.
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