FlyerTalk Forums - View Single Post - Dynamic Currency Conversion (DCC) [2014-2016]
Old Nov 6, 2016 | 9:43 am
  #2651  
lamphs
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Originally Posted by Duke787
I've always gotten the Thai bank cartel fee refunded (in addition to any other standard ATM fees) when withdrawing with my Schwab debit card in Thailand.

I wasn't expecting it the first time, but it's always appeared.
The Thai fees were refunded to my Schwab account on the last day of the month.

Originally Posted by Majuki
I think enough of us on here have raised complaints with Chase that they now know. For Barclaycard, that would be enough for be to cancel the card on principle (after getting the credit). I would definitely encourage you to file a complaint with MasterCard not only for the merchant (if it requires a selection perhaps select the one about the merchant adding a surcharge) but also the card issuer. I would say that Barclaycard was adversarial in your interactions and could benefit from some remedial training on the issue. While I haven't raised a complaint with the network about a card issuer, I did raise a complaint about a merchant requiring ID for a properly signed MasterCard as a condition of card acceptance. Within two weeks the signs/ID requests went away at that merchant.
I have followed your advice and will report back. (I still have a bunch of points to use up on this card before I cancel.)
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