Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,031
FWIW, I've had 3 separate stays here recently and didn't have any experiences that led me to believe that any of the staff were below par for friendliness or SPG awareness/training.