Originally Posted by FlytheTail

Completely agree. Just flew EWR-HKG in BF and service was the bare minimum and only for the two meals. No water refills, nothing, for about 10 hours. When I did see an FA walk by, you could tell they were looking at everything except at passengers. The purser was fantastic but unfortunately didn't serve my section.

Anyone who expects a different in-flight service experience with Polaris is surely going to be disappointed.