Originally Posted by m0hamed

They meet you at the end of the jetway with a name holding your board. Typically two agents. They escort you to immigration and generally take you to a diplomatic or even crew lane. If unattended they wait until they are called forward. You stand before the immigration agent while they process you and they meet you on the other side. They then take you to baggage claim. They'll help retrieve your luggage and then escort you to your hotel limo.