Free 24 hr Hold on aa.com Offered Randomly as of 3 Nov 2016
Effective November 3, free holds on AA.com will only be offered randomly for reservations which are made at least 7 days before departure and do not contain other airline space.
Availability of the free hold will be independent of elite status or fare inventory, and if a free hold is not offered, starting over and over again will not cause one to eventually be offered.
This change does not affect the availability of the Extended Hold product, and all tickets purchased at least 7 days before departure may be refunded if cancelled within 24 hours of purchase.