Originally Posted by Goldorak

on the "negative" side, the only thing I have to report is something that left me speechless during the turndown service : this service was done quite late (8:30 pm) and the housekeeping person knocked at my door 2 min after I was back in my room after dinner. The suite has a separate toilet/washroom near the room entrance. She did the usual service (slippers, preparing the beds, replacing wet towels, closing curtains etc). Earlier in the afternoon, I had an espresso in my room and the dirty cup/spoon was of course still there on the table. She took the cup and spoon, went to the washroom near the entrance. I heard some water noise and she came back 30 sec later and put the cup/spoon back on the shelf with the other clean (?) cups and glasses and said good night and left the room . I had use a small towel in this washroom earlier in the afternoon and she replaced it by a clean one, so I suppose she used the old one to dry the cup and spoon.
So if you wonder how they clean the dishes in your room, now you know the answer
I really hesitated between the stupefaction and laughing out loud ! I hope I will receive the satisfaction survey to report that, otherwise I will tell management next time I go there (in a couple of days).