<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by airnzboy:
Hi there! 
You just need to call Air NZ Reservations on the 1800 number and ask to be transferred to Air Points. They'll sort it out for you!</font>
And if he calls from "Agoura Hills, CA USA" they'll likely sort it out by telling him he can't join Air Points.