I have just booked an itinerary that I was told prior to pulling the trigger qualified. No problems there.

MMB had no option for Dubai connect so I gave the Melbourne call centre a courtesy call. They inform me that I AM NOT eligible.

Not to be outdone, I managed to replicate my exact booking and took screenshots, sent them to the office and Emirates have stated that they will honour was was first posted.

If you see it on your booking but then are told otherwise, fight the system!