FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Nov 1, 2016 | 9:19 pm
  #1259  
ExpertFlyer Voice
Company Representative - ExpertFlyer
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Join Date: Jan 2005
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Originally Posted by nwflyboy
Of course, I'm not going to post the details of the flight I'm looking for here. Too few available seats, too much demand, and it's already hard enough getting good seats, the last thing I need is to inspire another dozen FTers to go try and grab the seats I want. I'm happy to send details via email.
Then in the future please email us first instead of posting to EF so we can help you the best way possible.


Regarding what is "scheduled", you may anticipate what flights may operate on a day not yet scheduled by an airline based on history, but we don't make assumptions like that. We won't schedule an alert for a flight that doesn't yet exist as we don't want someone to be able to inadvertently create an alert for a flight that may never actually exist. We don't want to create the impression that we are checking for inventory on a non-existent flight nor incur the cost of doing so (each search/alert check has a cost to us). This will not change.

Yes we understand you want to create an alert as soon as a flight appears in the schedule, however that would be an entirely different animal than anything we offer today. However since you know when a flight should appear in the schedule, you can create the alert then.

In the future we may introduce non-flight specific alerts, which may allow you to schedule alert checks beyond the published schedule, however until if/when such a feature exists we would will allow creation of alerts for flights that aren't officially scheduled yet.

-EFV
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