FlyerTalk Forums - View Single Post - ExpertFlyer Help Desk, Information and Updates Thread
Old Nov 1, 2016 | 8:18 pm
  #1257  
ExpertFlyer Voice
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Originally Posted by nwflyboy
Now, admittedly, inventory for seats on this "scheduled" flight (which has been scheduled for months) just loaded today (within the past hour or two). If I try to set up the same search for the same flight tomorrow and the next day (which is what I really want - today was just a test run), that inventory is not yet loaded into AA's system, but the flights tomorrow and the next day are definitely scheduled.
You didn't post any flight information or date so we can't help you. However if that message shows it means that the flight doesn't show up in either the Flight Availability or Flight Details results (that's what verification looks at), which means it is not loaded in the reservation system. Until the flight shows in the reservation system, it is not actually scheduled there and we can't create an alert for a flight that we can't see.

Just because you believe a flight will be scheduled (for a flight greater than 331 days out), doesn't mean it is or will be on the schedule. Until it actually exists in the reservation system, it doesn't exist yet.

Once your flight shows in the reservation system then you can create an alert for it. If the flight does show in the Flight Availability results, you can also just create the Flight Alert from there. If you need further help then email us at customercare@ with the exact flight information, as we see you haven't sent us an email, which you should do first if you think there is a technical issue.
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