Originally Posted by
Nitehawk
So what does it take to actually make an AE booking over the phone? How do they verify your identity? I'm trying to evaluate the level of a risk I'm exposed to here... My web password is relatively secure.
I've made bookings for other people in the past, only confirming their name and the Aeroplan number. I think they have implemented some kind of PIN or verbal password now. Once I was asked to list a recent flight that I took... well an image of a boarding pass would be an easy way to get that information