FlyerTalk Forums - View Single Post - Compensation claim online - Typical response time?
Old Nov 1, 2016 | 6:27 am
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corporate-wage-slave
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It takes up to a month approximately, at the moment. If you make a very short submission, clearly mention flight number, PNR and that you are claiming EC261, then this can be done inside a week, but if there is information that needs further investigation or requires more information from other places (e.g. connecting flights) then that slows things down.
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