If someone "stole" $40 from me, I would report it to law enforcement and offer to testify if the prosecutor brought the case.
WN did not steal anything from you. You simply did not follow the rules and want a second break. WN generally does not give one-time breaks, but you got that with your WGA fare. Now you want a second "one-time" exception.
As to the bag, stop linking the two issues. If WN damaged it and will not cover the fair market value of a repair (I note fair market value, not replacement), file a DOT complaint.
The CC is issued by a CC issuer, not WN. WN could care less.