Route: ATL-SFO
Fare: Main Cabin
Status: GM
What Happened: Boarded a known broken plane. Pilot says it's fixed and awaiting paperwork. Hour later it's the AC isn't working(no .... it's hot as hell). Another 30min. Finally fixed and we leave.
Frustrating to board a known broken plane and not know if it will be fixed to leave.
Month later just got an actual phone call. Apologized. Thanks for being GM. Offered 10,000 Sky Pesos.