Originally Posted by
Saltire74
Wow........
Sent a notification to EK about 30 minutes ago and have just had a reply that they will notify their IT department after the CS agent found the same when trying and have sent a pdf of my itinerary. That was prompt. Don't think I have ever had any customer service reply/feedback that quick.
Thumbs up ^^^
Safe & Happy Travels
S
Twitter? I've had replies in under 5 mins occasionally on Twitter. But if this was to a website feedback that's truly amazing.