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Thread: AA rates desk issue? [changing RTW ticket]
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Old Oct 27, 2016 | 11:20 pm
  #2  
AAExpDFW
 
Join Date: Dec 2008
Location: Dallas, TX
Programs: AA EXP 3MM; LH FT (*A Silver); Marriott Rewards Platinum Elite; Starwood Corporate Preferred
Posts: 782
I'm confused. Did you just change the TIME? No change to the cities or the order? If so the $150 should not have been charged. RTW allow free changes.

The agent in the club probably wasn't aware and the rate desk is still very much learning RTW tickets since legacy US agents are not as in-the-know as legacy AA agents.

Suggest you call the RTW desk and have them refund the $150 fee...
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