Originally Posted by HomerJ

Just had the unsatisfactory experience of dealing with this company from Maine, so this is a warning to all FT'ers. Avoid like the plague.
Booked a vehicle in Madrid for 3 days.
Got the rate and the Hertz confirm # as well.
Show up at desk, I am told there is a 50E charge for picking it up at the airport.
I show them my Auto Europe voucher that says I have $0.00 owing, but they insist I have to pay an extra 50E as an airport pick up charge or no car.
I'm stuck so I sign off on it.
I call Auto Europe to get the mistake rectified, and they state that not on the voucher but on page 2 of a 4 page PDF attachment they sent along with the voucher states that 50E charge.
Their voucher says $0.00, and they stick this surcharge on the legalese that comes with the agreement.
Yes I should have read everything, no a company should not operate in this manner.
It's underhanded knowing most people wont read through 4 pages of legaleze.
Avoid!