Originally Posted by
renwaldo
(...) So, I now have 2 identical flights with the same name on the same route - I've tried calling the UK Air France centre to resolve this but I've been on hold for over an hour and still no answer. Does anyone have a better way of reaching someone to sort out this issue?
For issues lie this, web support is the place to call, not sales.
They HAVE to answer you. Any decent airline will address the issue without fuss.