Originally Posted by
orbitmic
Honestly, nobody I know has that sort of time on their hands, nor should have to go through the bother of adding insult to injury by actually giving BA extra money for their catering screw up in the hope that the useless customer service might possibly reimburse you, or that if they don't you might start an amicable and/or if necessary legal procedure to get the cost of your £4.50 sandwich back.
Obviously I agree in a sense, but after BA has paid a few £75 ADR fees, or the £500 minimum cost of MCOL, I suspect even BA would wake and smell the coffee / bacon bap. So I do hope the afflicted would persist, or nothing will change. Unless you can come up with a better solution?
[This doesn't happen that frequently, it should be stressed].