Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,635
Yeah calling DL and also KLM agents on Facebook can't override the system to get him the seats. He was getting charged the full upgrade costs too when he was SM (25% discount) and GM (50% discount).
Exit rows are also getting a charge as well, ugh, the things we do for both love and comfort!